AI Collections Agent

AI Collections
Agent

Set up an autonomous voice and chat agent for payment reminders and negotiation, reducing human agent calls by 85%.

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Confidence

Empathetic Conversational

Uses advanced natural language generation (NLG) to conduct human-like, non-aggressive payment reminder.

Negotiation Automation

Automatically presents suitable repayment plans, extensions, or settlements.

Predictive Contact Strategy

Uses AI to determine the optimal channel, time, and tone for contacting each debtor for maximum success.

Compliance Recording

Automatically records, transcribes, and logs all communications for audit and regulatory adherence.

₹ 1-3 Crore / year reduction reduction in credit losses

DrishtIQ applies a four-layer design framework to every product and agent we create- ensuring both functional intelligence and emotional resonance.

01
Real Impact

Real Impact

A lending firm automated 30,000 monthly follow-ups, reducing human agent calls by 85%.

Use Cases:

EMI reminders and soft collections | Payment follow-up scheduling
Re-negotiation and customer retention
02
Risk if ignored

Risk if ignored

Failing to automate document processing leads to slower turnaround times, increased operational costs due to manual errors, and higher compliance risks in audits.

Potential Issues:

High customer churn rate | Regulatory fines
03
Tech Stack

Tech Stack

Our solution integrates seamlessly with your existing infrastructure, utilizing state-of-the-art cloud technologies and secure API gateways.

Technologies:

Python / TensorFlow | AWS Cloud Infrastructure
RESTful APIs | React Native Front-end

Automatically records, transcribes, and logs all communications for audit.

Your dedicated AI transformation partner for BFSI sector

Compliance, Autonomy, Profitability
Transforming Financial Risk and Service
Intelligent, Compliant, Autonomous Systems
AI for Critical Financial Decisions
AI That Never Fails, Never Drifts
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