Conversational Banking Assistant

Conversational Banking Assistant

Develop a secure chat and voice interface that achieves a 32% improvement in customer satisfaction and reduces branch visits.

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Confidence

Secure Core Banking

Allows users to perform secure, authenticated transactions via voice or chat interface.

Personalized Guidance

Provides immediate answers and proactive advice on products, services, and account management.

Omnichannel Account

Provides a consistent banking experience whether the customer is speaking to a smart speaker.

Natural Language Query

Allows customers to ask human-like questions about their finances ("What did I spend on food last month?").

₹ 5 Crore / year saved in operational costs

DrishtIQ applies a four-layer design framework to every product and agent we create- ensuring both functional intelligence and emotional resonance.

01
Real Impact

Real Impact

A private bank achieved 32% improvement in customer satisfaction and 28% fewer branch service requests.

Use Cases:

Fund transfers and mini statements | Card blocking or management
Loan application and inquiry support
02
Risk if ignored

Risk if ignored

Failing to automate document processing leads to slower turnaround times, increased operational costs due to manual errors, and higher compliance risks in audits.

Potential Issues:

High customer churn rate | Regulatory fines
03
Tech Stack

Tech Stack

Our solution integrates seamlessly with your existing infrastructure, utilizing state-of-the-art cloud technologies and secure API gateways.

Technologies:

Python / TensorFlow | AWS Cloud Infrastructure
RESTful APIs | React Native Front-end

Allows customers to ask complex, human-like questions about their finances

Your dedicated AI transformation partner for BFSI sector

Compliance, Autonomy, Profitability
Transforming Financial Risk and Service
Intelligent, Compliant, Autonomous Systems
AI for Critical Financial Decisions
AI That Never Fails, Never Drifts
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