AI Chatbot & Support Agent

AI Chatbot & Support Agent

Deploy an omnichannel agent to automate up to 80% of customer support and achieve sub-minute response times.

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Confidence

Omnichannel Deployment

Instantly available across your website, mobile app, and popular messaging platforms like WhatsApp.

Context-Aware Escalation

Seamlessly transfers complex issues providing a full, summarized transcript for zero repetition.

Multilingual Support

Engages customers and handles inquiries in multiple languages, ensuring inclusive and efficient service.

Self-Service Transaction

Securely authenticates users to perform simple actions like checking balances or requesting statements.

40-60 Lacs / year saved on support operations

DrishtIQ applies a four-layer design framework to every product and agent we create- ensuring both functional intelligence and emotional resonance.

01
Real Impact

Real Impact

A mid-sized NBFC reduced average response time from 12 minutes to under 1 minute while maintaining 97% customer satisfaction.

Use Cases:

Loan application tracking and EMI reminders | Policy renewals and service queries
Complaint handling and ticket escalation | Multilingual onboarding and support
02
Risk if ignored

Risk if ignored

Failing to automate document processing leads to slower turnaround times, increased operational costs due to manual errors, and higher compliance risks in audits.

Potential Issues:

High customer churn rate | Regulatory fines
03
Tech Stack

Tech Stack

Our solution integrates seamlessly with your existing infrastructure, utilizing state-of-the-art cloud technologies and secure API gateways.

Technologies:

Python / TensorFlow | AWS Cloud Infrastructure
RESTful APIs | React Native Front-end

Handles communication in multiple languages to service diverse customer bases.

Your dedicated AI transformation partner for BFSI sector

Compliance, Autonomy, Profitability
Transforming Financial Risk and Service
Intelligent, Compliant, Autonomous Systems
AI for Critical Financial Decisions
AI That Never Fails, Never Drifts
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